Firstly may I congratulate you on such a fine website, I stumbled on it quite by accident but I am glad I did. Your tips and guides are very valuable to help direct initially, as well as help to other users, - wonderful particularly to no-so-techies as me.
to business: I have spent a day trying to empty out about:blank Backdoor.small.3.BI & Downloader.Agent.7.E from my pc. I have used all the usual removers and scanners and gone into safe mode, cleaned out as much rubbish as I can see but still it prevails. AVG & AdAware have never been so overworked! It appears to have generated from a web site my wife visited when looking for holiday information, but then again I had an Ebay you must update to new version browser upgraded 10 minutes before. Suffice to say I cannot get rid of it, please can I call on your expert advice to untangle this mess and maybe other spyware that may be in here....
I am running Windows XP (NO Service Pack 2 ) router firewall, many spyware & av programs as suggested on this forum. I have had and removed (?) multidropper.nb, inor.gen, downloader.aee, exploit.IframemsOinf.exe, startpage.16.N and various CWS & sim. all running and being found at the same time. I run AVG/Ad_Aware regularly (every 2 days min) & update but suddenly its gone crazy.
Internet Explorer browser is totally hijacked and messed up, I get an about:blank screen. I've tried to deleting as well as healing them and moving them to the vault. It lets me do it, but then it pops up again.
Here is a log from HijackThis on reboot:
Logfile of HijackThis v1.99.0
Scan saved at 01:12:22, on 23/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\WINDOWS\system32\CTsvcCDA.EXE
D:\Program Files\XiMeta\NetDisk\LDServ.exe
D:\WINDOWS\System32\nvsvc32.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\MsPMSPSv.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\System32\sstray.exe
D:\WINDOWS\System32\CTHELPER.EXE
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
D:\Program Files\QuickTime\qttask.exe
D:\PROGRA~1\Java\J2RE14~1.2\bin\jusched.exe
D:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
D:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\WINDOWS\System32\ctfmon.exe
D:\Program Files\MSN Messenger\MsnMsgr.Exe
D:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
D:\Program Files\Spyware Doctor\swdoctor.exe
D:\Program Files\Hewlett-Packard\AiO\hp officejet d series\Bin\hpoojd07.exe
D:\Program Files\CASIO\Photo Loader\Plauto.exe
D:\Program Files\NETGEAR\MA101 USB Adapter Configuration Utility\WlanMonitor.exe
D:\Program Files\Nikon\PictureProject\NkbMonitor.exe
D:\Program Files\XiMeta\NetDisk\Admin.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
D:\Program Files\Hewlett-Packard\AiO\hp officejet d series\FRU\Remind32.exe
D:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
D:\Program Files\SpywareGuard\sgmain.exe
D:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
D:\WINDOWS\System32\hpoipm07.exe
D:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
D:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
D:\WINDOWS\System32\wuauclt.exe
D:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://D:\WINDOWS\fuwqj.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://D:\WINDOWS\fuwqj.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://D:\WINDOWS\fuwqj.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://D:\WINDOWS\fuwqj.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://D:\WINDOWS\fuwqj.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://D:\WINDOWS\fuwqj.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://D:\WINDOWS\fuwqj.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {7DD85366-D791-988B-E591-E8766F46FA72} - D:\WINDOWS\javauq32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - D:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [MVRescue] C:\MVRescue\mvrescue quit
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] D:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "D:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [CTStartup] D:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] D:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Adult_Chat1] D:\WINDOWS\Adult_Chat1.exe -n
O4 - HKLM\..\Run: [UpdateManager] "D:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\PROGRA~1\Java\J2RE14~1.2\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] D:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [MISAggregator] D:\PROGRA~1\MCAFEE\MCAFEE~3\MisAgg.exe
O4 - HKLM\..\Run: [ViewMgr] D:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [msnappau] "D:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [5.tmp] D:\DOCUME~1\CHARLE~1\LOCALS~1\Temp\5.tmp.exe 1 28129
O4 - HKLM\..\Run: [15.tmp] D:\DOCUME~1\CHARLE~1\LOCALS~1\Temp\15.tmp.exe 0 28129
O4 - HKLM\..\Run: [5.tmp.exe] D:\DOCUME~1\CHARLE~1\LOCALS~1\Temp\5.tmp.exe 1 28129
O4 - HKLM\..\Run: [AdStatus Service] D:\Program Files\AdStatus Service\AdStatServ.exe
O4 - HKLM\..\Run: [jyh] D:\WINDOWS\jyh.exe
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Zero Knowledge Freedom] D:\Program Files\Zero Knowledge\Freedom\Freedom.exe
O4 - HKCU\..\Run: [panmap] D:\WINDOWS\System32\panmap.exe
O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "D:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Spyware Doctor] "D:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: Hewlett-Packard Recorder.lnk = D:\Program Files\Hewlett-Packard\AiO\hp officejet d series\FRU\Remind32.exe
O4 - Startup: SpywareGuard.lnk = D:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HPAiODevice(hp officejet d series) - 1.lnk = D:\Program Files\Hewlett-Packard\AiO\hp officejet d series\Bin\hpoojd07.exe
O4 - Global Startup: Photo Loader supervisory.lnk = D:\Program Files\CASIO\Photo Loader\Plauto.exe
O4 - Global Startup: MA101 Configuration Utility .lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = D:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: NetDisk Administrator.lnk = D:\Program Files\XiMeta\NetDisk\Admin.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Viewpoint Search - res://D:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - D:\PROGRA~1\SPYWAR~3\tools\iesdpb.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - D:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - D:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - D:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .tga: D:\Program Files\Internet Explorer\PLUGINS\npqtplugin6.dll
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSIns ... /zoomview/
O16 - DPF: {10B80396-96A7-11D3-B7A6-00A0C94C6AE0} (ParallelGraphics Cortona VRML 1.0 to VRML 2.0 convertor) - http://www.parallelgraphics.com/bin/cortvrml10.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {14A3221B-1678-1982-A355-7263B1281987} - ms-its:mhtml:file://C:\foo.mht!http://82.179.166.130/e9xr2.chm::/file.exe
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://host.cycore.net/plugins/windows/ ... .0.228.cab
O16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) - http://www.easports.com/downloads/games ... /ieell.cab
O16 - DPF: {3B240FE6-F3DC-4E56-954D-257471ABF8F8} (Artwork Player) - http://www.artpad.biz/sketchpad/artworkplayer_1009.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.com/molbin/shared/mci ... insctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/072ee58eac968661be ... xIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v ... 6429417605
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {74F5614A-8A8C-43B4-8CC2-4B4EFAF4A6C5} (TSCCInstall Class) - http://www.techsmith.com/codec/tsccinst.cab
O16 - DPF: {82202BE7-C56A-487E-9E55-D84BDC1A5776} (AnarkClient Class) - http://install.anark.com/client/version ... Client.cab
O16 - DPF: {86A88967-7A20-11D2-8EDA-00600818EDB1} (ParallelGraphics Cortona Control) - http://www.parallelgraphics.com/bin/cortvrml.cab
O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - http://cs7b.instantservice.com/jars/cus ... gned34.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?322
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - D:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: LanScsi Helper Service - XiMeta, Inc. - D:\Program Files\XiMeta\NetDisk\LDServ.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - D:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SNMP Trap Service - Unknown - D:\WINDOWS\system32\snmptrap.exe (file missing)
I hope this can identify the offending invader, I look forward to any help you can give, best wishes from a totally frustrated pc user
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